I think I am a pretty fair landlord . I want my tenants to be happy and to feel at home when they rent from me . It has always been my belief that if you treat people right they will treat you well also . The golden rule - do as you would be done by even ! In the main this generally works out but not always . Some people take generosity as a sign of weakness and push for more . Others take it as their due and give nothing back to the world . I for one would rather be generous and therefore feel good about the world and myself . I would rather be taken for a mug occasionally than be cynical and treat everyone with disrespect ! I try to do any repairs swiftly and fully or pay for someone else to do them . If a tenant repairs something down to me I generally take that into account and reduce the rent accordingly . If someone wants to spend money on one of my properties to make it better I generally come to some sort of agreement where either we share the cost or one pays and the other doe